Privacy Policy

At Sidcom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our WhatsApp Marketing Software and related services available through sidcom.site. By accessing or using our website and services, you agree to the terms of this Privacy Policy. 1. Information We Collect We may collect the following types of information: a) Personal Information Full Name Email Address Phone Number Business Name Billing Information Account Login Details b) Technical Information IP Address Browser Type Device Information Operating System Access Time and Usage Data c) WhatsApp Usage Data Contact Lists (only when authorized by the user) Message Campaign Data Delivery and Response Reports Customer Communication Records 2. How We Use Your Information We use your information for the following purposes: To provide and manage our WhatsApp marketing services To process subscriptions and payments To improve our platform performance and user experience To provide customer support To send service-related notifications and updates To ensure security and prevent fraud To comply with legal obligations 3. Data Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties. We may share information only in the following cases: With trusted service providers who help us operate our business When required by law, legal process, or government request To protect our rights, users, and platform security 4. WhatsApp Compliance Our software is designed to assist businesses with marketing and customer communication through WhatsApp. Users are responsible for ensuring that their messaging activities comply with: WhatsApp policies and terms of service Applicable data protection laws Anti-spam regulations Customer consent requirements Sidcom is not responsible for misuse of the platform by users. 5. Data Security We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security. 6. Cookies and Tracking Technologies Our website may use cookies and similar technologies to: Improve website functionality Analyze traffic and usage patterns Enhance user experience You may disable cookies through your browser settings. 7. Data Retention We retain your information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. 8. Third-Party Services Our platform may integrate with third-party services such as: Payment gateways Cloud hosting providers WhatsApp-related API services Analytics tools These third-party services have their own privacy policies, and we encourage users to review them. 9. Your Rights Depending on your location, you may have the right to: Access your personal data Correct inaccurate information Request deletion of your data Withdraw consent Request data portability To exercise these rights, please contact us. 10. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services after updates means you accept the revised policy. 12. Contact Us If you have any questions regarding this Privacy Policy, please contact us: Sidcom Website: https://sidcom.site Email: [Insert Your Support Email] Phone: [7338719065]